The other crucial place where you may need to check when your headphones are not working in Windows 11 is the Sound window. Make Sure Headphones Are Set as Enabled and Set as Default Device You can just stick with using your headphones from the new port or read on for our list of fixes. If they suddenly start working, then it suggests that the problem is with the original port. If they do work on a different device, then try plugging the headphones into a different audio port on the PC on which they don’t work. It’s probably a good sign you need new headphones if they still don’t work.

First, plug the headphones into a different device to see if they work there.

The two notable bits of hardware that could be faulty when your headphones aren’t working are the headphones themselves and the port you plug them into.